Your data matters

Privacy Policy

Effective Date: November 26, 2024

RH Research ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.rhresearch.store or use our services. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information from and about you, including:

a. Personal Information

Contact Information: Name, email address, phone number, billing/shipping address.

Payment Information: Credit/debit card details or other financial information processed securely through Stripe.

Account Information: Username, password, and account preferences.

b. Non-Personal Information

Browser type, IP address, device type, and browsing behavior on our website.

c. Automatically Collected Information

Cookies, web beacons, and other tracking technologies to improve user experience and website performance.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill orders, including payment processing through Stripe.

To provide customer support and respond to inquiries.

To personalize your experience on our website.

To send transactional communications (e.g., order confirmations, shipping updates).

To send promotional communications, if you opt-in.

To comply with legal obligations and enforce our terms and conditions.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

Service Providers: Third-party companies (e.g., Stripe for payment processing) that help us operate our business and provide services to you.

Legal Compliance: Law enforcement, government agencies, or authorized third parties if required by law or to protect our rights.

Business Transfers: In the event of a merger, sale, or other transfer of assets, your information may be transferred to the successor entity.

4. Payment Processing

All payment information is processed securely through Stripe, a PCI-compliant payment gateway. We do not store your full payment details on our servers.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and Correction: Request access to or correction of your personal data.

Deletion: Request deletion of your data where applicable.

Data Portability: Request a copy of your data in a machine-readable format.

Opt-Out: Unsubscribe from promotional communications or manage cookie preferences.

To exercise your rights, please contact us at admin@rhresearch.store.

7. Data Security

We implement technical, administrative, and physical security measures to protect your information. While we strive to protect your data, no method of transmission or storage is 100% secure.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

9. International Transfers

If you are located outside the United States, your information may be transferred to, stored, and processed in the United States or other countries. By using our services, you consent to such transfers.

10. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: admin@rhresearch.store

Below is a comprehensive Terms of Service (TOS) agreement tailored for RH Research to align with Stripe's requirements and industry standards:

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Terms of Service

Effective Date: November 26, 2024

Welcome to RH Research! By accessing or using our website www.rhresearch.store ("Site") and services ("Services"), you agree to comply with and be bound by the following Terms of Service ("Agreement"). If you do not agree with these terms, please do not use our Site or Services.

1. Acceptance of Terms

By accessing or using our Site and Services, you confirm that you:

Are at least 18 years old or the age of majority in your jurisdiction.

Have read, understood, and agree to be bound by these Terms of Service.

Have the authority to enter into this agreement on behalf of yourself or the entity you represent.

2. Changes to the Terms

We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on this page. Your continued use of the Site and Services after changes are posted constitutes your acceptance of the updated Terms.

3. Use of Services

You agree to use our Site and Services only for lawful purposes and in compliance with all applicable laws and regulations. You may not:

Use our products for illegal or unauthorized purposes.

Resell or redistribute our products without prior written consent.

Interfere with the proper functioning of the Site or Services.

4. Account Registration

To use certain features of our Site, you may be required to create an account. You agree to:

Provide accurate, current, and complete information during registration.

Maintain the confidentiality of your login credentials.

Notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts for violations of these Terms or fraudulent activity.

5. Orders and Payments

Pricing: All prices listed on our Site are in [insert currency] and subject to change without notice.

Payment Processing: Payments are securely processed through Stripe. By making a purchase, you agree to Stripe's Terms of Service.

Order Acceptance: We reserve the right to refuse or cancel any order at our discretion, including for suspected fraud or unauthorized use.

Taxes: You are responsible for any applicable taxes associated with your purchase.

6. Shipping and Returns

Shipping: We ship orders to the address provided during checkout. Shipping times and costs are displayed at checkout.

Returns: Products may be eligible for return or exchange in accordance with our Return Policy. For details, please contact us at admin@rhresearch.store.

7. Intellectual Property

All content on our Site, including text, images, logos, and trademarks, is the property of RH Research or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use our content without prior written permission.

8. Disclaimer of Warranties

Our Site and Services are provided "as is" and "as available" without any warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that:

The Site or Services will be error-free or uninterrupted.

The products or information will meet your expectations.

9. Limitation of Liability

To the maximum extent permitted by law, RH Research shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Site, Services, or products, including but not limited to loss of profits, data, or goodwill.

10. Indemnification

You agree to indemnify and hold RH Research harmless from any claims, damages, losses, liabilities, and expenses arising from your use of our Site, violation of these Terms, or infringement of any rights of a third party.

11. Termination

We reserve the right to terminate or suspend your access to our Site or Services at any time for any reason, including but not limited to violation of these Terms or suspected fraudulent activity.

12. Governing Law

This Agreement is governed by the laws of the state of [insert state], without regard to its conflict of law principles. Any disputes shall be resolved exclusively in the courts located in [insert jurisdiction].

13. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions shall remain in full force and effect.

14. Contact Us

For questions or concerns regarding these Terms, please contact us at:

Email: admin@rhresearch.store